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  User Guides
 
  • FTP
  • Microsoft FrontPage 2000
  • Databases
  • Folder Security and Permissions
  • Default Documents and Web Applications

  •   E-mail
     
  • Mail Boxes
  • Auto Responders
  • Forwarding
  • Mail Server Status
  • Setting up you email in Outlook Express
  •    
      Publishing
      This section covers the options available in the Domain Control Panel to configure a domain website and publish files.
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      FTP
      The FTP service allows any active user to log in and upload files to the server.

    An FTP client must be configured to access the server. There are many good graphical ftp clients available which display the folders on the remote server in a graphical representation similar to Windows’ Explorer. We recommend an FTP software program called CuteFTP. This is freely available on the web. Click here to Download CuteFTP. Alternatively, running ftp from the command prompt (by entering ‘ftp’) will start a textual ftp client on most platforms. The following information will be required regardless of the client used to access the ftp server:

    Hostname/Address: ftp.<domain-name>
    Username: The username of the administrator who wishes to log in
    Password: The password for the above user

    Clicking the FTP menu option shows the status of the FTP server on the appliance. This can only be changed by a system administrator. If the FTP server is stopped, no access will be possible using an FTP client.
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      Microsoft FrontPage 2000
      Microsoft FrontPage 2000 is a web publishing application. As well as allowing users to generate web files within a WYSIWYG environment, it can also interface directly with web servers, removing the need to FTP files up to the web site to make them ‘live’. In order to do this, FrontPage requires server-side files to be present in order to work properly.

    All these requirements can be set up automatically by enabling FrontPage through the web interface. Above the folder permissions table on the permissions screen is a form allowing FrontPage to be installed. Simply choose a username and password for FrontPage administrator access to the website, and click the ‘Create’ button.

    To use FrontPage, simply choose the menu option ‘Open Web…’ from the ‘File’ menu, and type the URL of the website (e.g. http://www.<your-domain>/) and enter the username and password chosen in the previous step when prompted.

    Note: do not use FTP to upload files or change the directory structure of a FrontPage enabled web site, as doing so could cause the FrontPage administration to fail.
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      Databases
      The Domain Control Panel facilitates creation of ODBC (Open Database Connectivity) datasources, allowing applications ODBC access to databases. ODBC provides a layer between application and database thus providing a standard interface to the many supported databases.

    Set up ODBC datasources from the ‘Databases’ option in the menu bar. From this screen, the required database type can be selected. Once ‘Add>>’ has been clicked, further options, dependant on the datasource need to be filled in correctly. The ‘Name’ field needs to be provided for all datasources, as it is the identifier used to access the datasource from applications. Once all fields have been provided, clicking ‘Create’ will actually create the datasource and return the screen to the available datasources list. A warning is displayed if the path to the database does not exist.

    Note: Some databases (such as Paradox) require the path to a folder, rather than a file (as with Access). With datasources using a folder, each table within the database tends to be a separate file within that folder.

    ODBC datasources can be accessed by name using ASP and other scripting languages. In addition, most modern complied languages have code libraries facilitating access to ODBC datasources.

    As this server is based on a Windows 2000 server, full support for ADO (Active Data Objects) comes as standard. ADO provides a COM interface to databases, and can be used to access ODBC datasources. ADO objects are accessible within compiled web applications as well as scripts such as ASP.

    ODBC datasources can be used to authenticate access to certain folders of websites, this topic is covered in the next section ‘Password Protected Web Folders’.
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      Folder Security and Permissions
      Select the Permissions item from the menu bar. To the bottom of the main screen is a table which represents the directory structure from the root of the web site. \ represents the folder at http://<domain-name>/ and \cgi-bin\ represents http://<domain-name>/cgi-bin/ and so on. The checkboxes allow the web permissions of a folder to be changed (one at a time). Please note that these options are not available if FrontPage has been installed on this domain. The options are as follows:

  • Read – allows files from the folder to be sent to the web browser. If this option is not set,    then no documents can be downloaded from the folder.
  • Write – allows files to be uploaded (through the web browser) to the web site.
  • Execute – allows scripts and CGI applications to be run from the folder. This option should not    be used in conjunction with Write permissions, as this could allow web users to upload    unscrupulous files to the folder, and then execute them.
  • Browse – if a default document (see next) for the web folder is not found, then with Browse    permissions, the web browser will display a listing of the folder contents instead of a ‘file not    found’ error message. If ‘Browse’ is to be used, read permissions must also be enabled.


  • Example folder permissions table

    The folders shown are those of the default domain configuration. FTP must be used to add and remove folders from the table. FTP publishing is covered later in this section.

    The checkboxes indicate which permissions are set on each folder. Permissions can only be changed one folder at a time. Once the appropriate check boxes have been set, the ‘Change’ button should be clicked to apply the settings for that folder to the web server.

    In the example, \_hide\ is shown to have no folder permissions. Anything placed within the _hide folder will therefore be inaccessible to web browsers. Databases or other reference material for scripts can be placed in such folders, so that they are inaccessible through the web browser, but can be accessed by scripts/programs running on the server.

    The example shows the \cgi-bin\ folder with execute permissions. The ‘cgi-bin’ is traditionally the folder used for all applications running on a web site. Notice that read permissions are not necessary for folders with applications producing the content. The asterisk and ‘greying-out’ of the check boxes next to the \images\ folder denotes that the permissions are inherited from a parent folder. In this case the parent is the root directory \. As such, changing the permissions of root would also change the inherited permissions of images. If the permissions of such an inherited folder need to be set independently, then ‘Release’ can be clicked.

    The remaining button ‘Settings’ is covered below, in ‘Default Documents’.
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      Default Documents and Web Applications
      When navigating around web sites, links are often given which don’t specify a document. For example: http://<domain>/index.html specifies the index.html document explictly, whereas the URL http://<domain>/ does not. In the later case, either the web server will return a ‘File not found’ error or the default document (if one is found) for the root directory of the web site. Each directory of a web site can have a different default document.

    By default, the following documents are ‘default’ in the root directory of a Matrix Windows web site:

    index.htm, index.html, index.wml, index.asp,
    default.htm, default.html, default.wml, default.asp
    The first document found by the web server matching one of these file names will be shown by default if no document is explicitly requested.

    The default documents for each web folder can be changed by clicking the ‘Settings’ button next to the required folder (see Figure 1). Having selected ‘Settings’, forms allowing setup of a web application and the default documents for that folder are shown. The default documents can be ammended by editing the text field in the ‘Default Documents’ form and then clicking ‘Apply’. There should be only one file name per line.

    A web application can be created by typing an identifying name into the Application Settings form and then clicking ‘Change’. An application will be created if necessary.
       
      E-mail
      This section details setting up e-mail on a domain, and the possiblities provided by the Domain Control Panel. All mail settings are accessed from the ‘Mail’ option in the menu bar.
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      Mail boxes
      A list of installed mail boxes or email addresses is displayed on the ‘Mail’ screen. A mail box is an area where messages are collected for retrieval by a mail client using the POP3 protocol (such as Outlook Express). Each mail box can be thought of as a user mail account within a domain.

    By default a domain has just one mail box installed named ‘root’. Internet standards dictate that every domain name should have a root address to give clients the ability to inform an administrator of problems with the domain.

    Further mail boxes can be added by clicking the ‘Add new mailbox’ button below the list of existing boxes. Boxes can be removed by checking the box to the right of the mail box name, then clicking the ‘Delete’ button. The box name is the part of the e-mail address before the ‘@’ symbol (i.e. <box-name>@<domain-name> ). The full owner name is used only for reference purposes.

    For every mail box installed on the appliance, the following information should be used to retrieve and send mail:

    Incoming (POP3) mail server: mail.<domain-name>
    Outgoing (SMTP) mail server: Your ISP's outgoing server
    Account name / Username: <box-name>@<domain-name>
    Password: The password used when adding the box.

    From the list of mail boxes, futher box-specific settings can be modified. The box configuration screen can be displayed by clicking on one of the box names. On the box configuration screen there are four different forms to configure different mail settings.

    Edit Mail Box
    Full owner name – is a descriptive name for the box, usually the user’s full name.
    In order to write the change to the server, the ‘Apply’ button below this field should be clicked.
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      Auto responder
      Each mail box can have an auto-responder which will automatically reply to any e-mails arriving at the box. The messages that arrive will not be deleted. Every message that is retrieved will be replyed to with the user-defined message in the text field. Again, to make changes permanent, the ‘Apply’ button must be clicked.
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      Forwarding e-mail address
     

    Once a valid e-mail address has been applied to this field, all messages retrieved by the box will be automatically duplicated and forwarded on to the recipient.

    A mail box does not have to just receive mail from one e-mail address. The next section covers setting up aliases to mail boxes and even to e-mail addresses not located on your domain.

      Password
      The password for accessing the mail box with a POP3 client can be changed at any time. The ‘Change’ button must be clicked to apply the new password to the server.

    Aliases
    On the main mail screen, there is a second list labelled ‘Aliases’. An alias is a ‘virtual’ mail box, which serves only to forward messages on to the alias target. By default, there is a ‘postmaster’ alias which references the ‘root’ mail box. So both ‘postmaster@<domain-name>’ and ‘root@<domain-name>’ will be stored in the ‘root’ mail box.

    A useful feature of aliases is the ‘nobody’ functionality. Setting up an alias of ‘nobody’ will collect all messages for the domain which don’t match another alias or mail-box name and send them to the target e-mail address or box.

    Clicking the ‘Add new alias’ button will display a screen with two fields. Alias name should be set in a similar fashion to a new box name. For example, the alias ‘webmaster’ could be entered here. The target field can either be a mail box on the same domain (for example ‘root’) or an external e-mail address (such as ‘me@here.com’). Clicking the ‘Add’ button will apply a new alias to the server. Existing aliases can be edited in a similar way by clicking on their name in the aliases list. They can be deleted by checking the box to the right of their name and then clicking ‘Delete’.
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      Mail server status
      The table at the top of the Mail screen shows the service status of the POP3 and SMTP servers running on the appliance. These are for reference only and cannot be altered by a domain administrator. Only a system administrator can start and stop services.
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      Setting up your email in Outlook Express
      If you wish to retrieve e-mail, you will need to configure your e-mail software to do this. We have used Microsoft Outlook Express for the purposes of this example. Once you have accessed your Domain Control Panel and setup an email address you are ready to procede.
    To setup your POP account you must follow the procedure below...

    First you must open Microsoft Outlook Express and click on the Tools option from the menu bar. Now click on the Accounts option within the Tools menu, and select Add, from here you will be asked details about yourself and your company etc.

    Once you have entered your Full Name and Email address, you will be presented with a screen for setting up outlook with your e-mail server.

    Make sure your incoming e-mail server is a POP3 server or it will not work correctly. All of the hosting packages come with a POP3 account.

    Next you need to tell Outlook Express about the e-mail servers for sending and receiving e-mails. Simply in the Incoming and Outgoing e-mail server fields enter the following:-

    Incoming e-mail: mail.<your-domain>
    Outgoing e-mail: Your ISPs Outgoing Mail Server


    Now click on Next to take you to the Mail Logon Screen from here you will be asked for your username and password. This is to authenticate your identity, so that you can send and receive your e-mails. Your username is simply your email address ie. me@mydomain.com and your password is the one you entered when adding the email box.

    Make sure you type both your username and password correctly (including the case of the letters) as you will not be able to retrieve your e-mail otherwise.

    NOTE: Usernames in the form username@domain.dom.
    For example: Your domain name is mydomain.com and your username is myname, The username for retrieve your e-mail would be myname@mydomain.com

    How do I send mail?

    You should send mail through your ISP's mail server. This server is generally known as your outgoing mail server and usually has a name like mail.yourisp.com.

    What is your Anti Spam policy?

    We do not allow spamming of any kind through our servers. This includes sending mail through another companies server promoting a domain name that is hosted on our servers.

    Any user found spamming will have their account de-activated without notice.

       
     
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